Refund Policy
At Prettypick, we want you to be completely satisfied with your purchase.
Returns
If you are not satisfied with your order, you may request a return within 7 days of receiving your product. Items must be unused, in their original packaging, and accompanied by proof of purchase.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5–10 business days.
Exchanges
We replace items only if they are defective or damaged. To initiate an exchange, please email us at info@prettypick.net with your order details and a photo of the item.
Non-Returnable Items
Certain items such as intimate apparel, sale items, and personalized products cannot be returned or refunded.